Privacy policy
This Privacy Policy describes how ("the Site", "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and the data necessary to process your purchases. Additional information may be collected when you contact us for customer support.
Personal Information refers to any information that can uniquely identify you.
Device Information
Examples: Browser version, IP address, time zone, cookies, pages or products viewed, search terms, interactions with the Site. Purpose: To load the Site efficiently and analyze usage for optimization. Source: Collected automatically via cookies, log files, web beacons, and pixels. Disclosure: Shared with our service provider Zammit and analytics/marketing partners as needed.
Order Information
Examples: Name, billing/shipping address, payment details, email, phone number. Purpose: Process orders, payments, shipping, confirmations, fraud prevention, communication, and marketing (with consent). Source: Collected directly from you. Disclosure: Shared with Zammit, payment gateways, and shipping partners.
Customer Support Information
Examples: Contact details and order information you provide when requesting support. Purpose: Provide customer support.
Minors
The Site is not intended for individuals under 16 years old. We do not knowingly collect Personal Information from children. Parents or guardians may contact us to request deletion if needed.
Sharing Personal Information
We share Personal Information only as necessary to operate the Site and fulfill orders, including:
- Zammit (service provider)
- Payment processors
- Shipping companies
- Analytics and advertising partners
We may also share information to comply with legal obligations or protect our rights.
Behavioural Advertising
We may use your Personal Information to provide targeted ads:
- Meta (Facebook & Instagram) advertising platforms Opt-out links:
Using Personal Information
We use your data to:
- Offer and sell products
- Process payments
- Ship orders
- Communicate with you
- Provide marketing (with consent)
GDPR – Lawful Basis
For EEA residents, we process data based on:
- Consent
- Contract performance
- Legal obligations
- Legitimate interests
Retention
We keep your Personal Information unless you request deletion or the law requires retention.
Automated Decision-Making
We do not engage in fully automated decisions with legal or significant effects. Zammit may use limited automated systems to prevent fraud.
Your Rights
EEA residents have the right to:
- Access their data
- Correct or update it
- Request deletion
- Data portability
Data may be processed outside Europe (e.g., Canada or USA) under GDPR safeguards.
Cookies
We use cookies to improve performance, analytics, and advertising. You can manage cookies in your browser settings; disabling them may affect functionality.
Do Not Track
We do not change our practices when receiving "Do Not Track" signals.
Changes
We may update this Privacy Policy for operational or legal reasons.
Contact
- Address: Lauran, Alexandria, Egypt
- Last updated: 19-05-2025